A Singapore Government Agency Website

Since 9 Nov 2016, Second Factor Authentication (2FA) is required to access this e-Service. Please refer to the “Quick User Guide” in the Useful Links section.

Announcements
System Maintenance
Quarantine Management System will be scheduled for maintenance from 26 Jan 2022, 0700PM to 1100PM. During this period, the system will be unavailable. Apologies for the inconvenience this may cause. Thank you.

CESSATION OF RABIES ELISA TEST AS VALID RABIES SEROLOGY TEST
Please note that from 24 May 2021, only the Fluorescent Antibody Virus Neutralisation (FAVN) test and Rapid Fluorescent Focus Inhibition Test (RFFIT) will be considered as valid rabies serological tests for the import of dogs and cats into Singapore. The Animal and Veterinary Service (AVS) will cease to accept the Rabies Enzyme-linked Immunoassay (ELISA) test as a valid rabies serological test in accordance with recommendations by the World Organisation for Animal Health (OIE). All applications to reserve a quarantine space will be required to upload valid test reports of rabies serology tests done using FAVN or RFFIT only. This applies to new or pending applications only. Existing reservations that have been approved will not be required to re-submit rabies serology test results. Should you have any enquiries, please feel free to contact us at 6545 7523 from 8am to 10.30pm,Mondays to Saturdays. Alternatively, you contact us via the online feedback form at AVS website. Thank you.

Reservation of Quarantine Space
Please be informed that booking of quarantine space is on a first come first served basis. Our system will indicate the nearest available dates from your preferred date of arrival. We are receiving high volume of imports and the facility may get fully booked. Do book in advance to avoid disappointments. To avoid delay in the processing of applications, please attach the required documents. Please ensure that you click the submit button. Applications in draft status will not be received. Thank you.